Difficulties in telephone contact with the technical support department
Due to the current epidemiologic situation, part of the InstalSoft team is constrained to stay at home. This situation may tamper contact with our Technical Support Team and lengthen response time. For this reason, we are kindly asking you to issue all questions or problems via mail info@instalsoft.com or via Error Report in the program Package Manager.
Present situation may also result in limited amount of presentations / trainings for designers organised by our Customers; therefore, we would like to remind you that:
- our YouTube channel allows you to watch webinar presenting all basic InstalSystem 5 designing functionalities – click
- our HelpSystem platform allows you to find various types of information on package functionalities and on how to deal with problems which may be encountered while working with the package.
In the meanwhile, we inform you that contact with your Account Managers should run as usual (please, contact by e-mail or mobile phone numbers).
We wish you all the best in the upcoming time, and we hope that the situation will get back to normal as soon as possible.
